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Terms & Conditions

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

 

In order to contract with www.globushomes.co.uk  you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. www.globushomes.co.uk retains the right to refuse any request made by you.

 

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

 

(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

 

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

 

(c) Payment

Upon receiving your order your card will be debited immediately. In the event that the payment is not accepted by your bank, we will contact you and inform you of this so you can provide alternatively funding or cancel the order.

 

 (d) Delivery

Delivery will be made to the address specified by you on the completed order form. We aim to dispatch all orders within 24 hours of receipt provided items ordered are in stock. Orders placed on a weekend will be dispatched on Monday.

We take no responsibility for delays or non-delivery if the address or postcode supplied was not correct.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

Delivery costs will be advised at point of sale.



(e) Cancellation and Returns

You have the right to cancel the contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier as indicated by you acquires, physical possession of the goods. If you ordered multiple goods in one order, the cancellation period expires 14 days after the day on which you receive the final item in that order.

To exercise the right to cancel, you must inform us Globus Homes, info@globushomes.co.uk of your decision to cancel the contract by a clear statement. You may use the model cancellation form provided but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

 

(f) Effect of Cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than -

a) 14 days after the day we receive back from you any goods supplied, or

b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or

c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel the contract.

 

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. We may withhold reimbursement until we have received goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

 

You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from the contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

 

You will have to bear the direct cost of returning the goods which you should expect to be about the same as we have charged you for the original delivery.

 

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

 

The above does not effect your rights if the goods are faulty. If you do experience a problem with your goods then please notify us as soon as possible.

 

(g) Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law www.globushomes.co.uk  and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon. This does not affect www.globushomes.co.uk liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

 

(h) Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

 

(I) Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.globushomes.co.uk  and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.globushomes.co.uk

 

(j) Indemnity

You agree to indemnify, defend and hold harmless www.globushomes.co.uk , its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

 

(k) Variation

www.globushomes.co.uk  shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

 

(l) Invalidity

If any part of these terms is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these terms will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

 

(m) Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

 

(n) Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

 

(o) Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.globushomes.co.uk.  Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.globushomes.co.uk

(p) Model Cancellation Form

To: Globus Homes The Business Centre, 115 New London Road, Chelmsford, Essex, CM2 0QT.
Email: info@globushomes.co.uk

I/We* hereby give notice that I/we* cancel my/our* contract of sale of the following goods* / for the supply of the following service*,

Ordered on:                                     

Received on:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s):

Dated:

*Delete as appropriate

 This information is voluntary and you do not have to provide it. However, we would appreciate your feedback on your reason(s) for cancelling the contract.

(q) Should we not be able to resolve a complaint then you can use the EU online dispute resolution website available at this link: https://webgate.ec.europa.eu/odr/main/?event=main.home.show